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legalnicki -> RE: Home-Based Business (4/14/2008 12:06:56 PM)
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One thing that I tried was working for West as a "work-at-home agent". Basically, you are a customer service agent on the phone, taking orders for a variety of companies, depending on what you train for. You basically start out taking orders for informercials and other products you see advertised on TV (i.e. kitchen appliances, CD/DVD sets, matresses, etc.). There are several other specific well-known companies you can train for (such as cable shopping channels, flower deliver companies, cell phone providers, etc.). You get paid per minute that you spend on the phone with customers, but West records calls to make sure you are doing your job right and not chatting up customers for more money. I didn't like working on the informercial line (there are a *lot* of upsells you try to make before you let the customer hang up, and there are a few products that you might find objectionable, but these products rarely came through to my line), but I soon trained to take calls/place orders for a pizza chain, and that was fun and easy. I only did this for a month or 2. I think for me it worked out to be about $8-11/hour, but when you consider you don't have to commute or purchase work clothing, I think it is worth it for a little extra money. You do need to have a quiet room during your work times, as well as a high-speed internet connection and a land phone line. There *are* people who support themselves on a FT basis, and I think it is a matter of working their way up to higher pay and training to take calls for companies that pay more. I think this is perfect if you want a paycheck, but don't want to start your own business.
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